Fulfillment Specialist: Forklift-Certified & Customer-Focused

Lowe's Companies, Inc.; Brooklyn (AL); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. is hiring a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe.

You will deliver service by selecting high quality items, validating orders, answering questions, and routing customers to the right associates. You’ll operate and maintain certification for powered equipment and follow all safety requirements.

Qualifications

• 6 Months of Experience using a computer
• 6 Months of Experience using common retail technology such as smartphones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders on time and accurately
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and routing customers to the right associates
• Operate and maintain certification for powered equipment and follow safety requirements
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks
• Complete administrative and readiness tasks, audits, order follow-ups, and locker management; report safety or theft concerns
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork
• May be assigned other duties to support business needs

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is hiring a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe.

You will deliver service by selecting high quality items, validating orders, answering questions, and routing customers to the right associates. You’ll operate and maintain certification for powered equipment and follow all safety requirements.