Fulfillment Specialist (Forklift Certified)

Lowe's Companies, Inc.; Woburn (MA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) plan

Employee discounts

Tuition assistance

Job summary

Lowe's Companies, Inc. in Woburn, MA is seeking a retail associate to pick, stage, and fulfill customer orders with accuracy and safety. You will validate orders, assist customers by connecting them with the right associates, and maintain daily safety standards in a dynamic home improvement environment.

The role requires certification in powered equipment and basic computer/retail tech usage. Benefits include health and retirement plans, and flexible scheduling based on role and location.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer‑first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech usage

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Woburn, MA is seeking a retail associate to pick, stage, and fulfill customer orders with accuracy and safety. You will validate orders, assist customers by connecting them with the right associates, and maintain daily safety standards in a dynamic home improvement environment.

The role requires certification in powered equipment and basic computer/retail tech usage. Benefits include health and retirement plans, and flexible scheduling based on role and location.