Operations Manager: Data-Driven Leader for Growth & Safety

Amazon; Upper Marlboro (MD); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is hiring an Operations Manager in Upper Marlboro, MD. You will lead a mixed team of salaried and hourly staff, drive safety, quality, and productivity, and use data-driven decisions to improve performance and meet customer delivery promises.

Expect varied shifts and potential high-reach weight duties in a fast-paced fulfillment environment. Strong leadership and 3+ years in people management are required, along with a bachelor’s degree or equivalent, or two years of Amazon experience.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and cross-functional collaboration.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives.

Skills

Employee management

Performance management

Leadership

Education

Bachelor's degree or equivalent

Job description

Amazon is hiring an Operations Manager in Upper Marlboro, MD. You will lead a mixed team of salaried and hourly staff, drive safety, quality, and productivity, and use data-driven decisions to improve performance and meet customer delivery promises.

Expect varied shifts and potential high-reach weight duties in a fast-paced fulfillment environment. Strong leadership and 3+ years in people management are required, along with a bachelor’s degree or equivalent, or two years of Amazon experience.