Fulfillment Operations Lead

Amazon; South San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Amazon.com Services LLC in California seeks an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will guide productivity improvements through data-driven decisions and analytical problem solving, while aligning with customer delivery goals across first, middle, and last mile operations.

Responsibilities include mentoring teams, managing large-scale projects, partnering with safety and HR, and ensuring smooth daily operations

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.

Responsibilities

• Support, mentor, and motivate a salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Stand/walk for long shifts and lift up to 49 pounds.

Skills

Employee management

Leadership

Data-driven decision making

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in California seeks an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will guide productivity improvements through data-driven decisions and analytical problem solving, while aligning with customer delivery goals across first, middle, and last mile operations.

Responsibilities include mentoring teams, managing large-scale projects, partnering with safety and HR, and ensuring smooth daily operations