Fulfillment & Operations Coach (Process & Safety)

Amazon Inc.; Tulsa (OK); On-site; USD 32,000 - 33,000; Full time

Job summary

Amazon in Tulsa, OK is seeking a Process Assistant to support Area Managers across Fulfillment Center areas. You will help allocate labor, lead meetings, assign duties, and ensure SOP compliance while training associates and maintaining safe, organized work areas.

This role emphasizes performance tracking, daily production goals, and participation in OE initiatives. Weekend/nights shifts and flexible scheduling are required to meet business needs.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Support and work in the department as required.
• Help manage daily department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
• Provide vacation coverage for Area Managers.
• Provide policy follow-up, attendance tracking (duties do not extend to discipline).
• Track and report ATS/labor hours.
• Assist the floor as an associate resource, training associates and verifying SOP compliance.
• Ensure successful area performance through tracking, reporting and feedback of associate performance.
• Participate in Operational Excellence initiatives in some capacity.
• Fill in as needed with production duties.
• Fully understand workflow and daily production goals.
• Reviewing and updating SOP as required.
• Assist in keeping work area clean and organized.
• Identify and address safety hazards within the work area.
• Coach associates to work safely at all times.
• Participate in safety initiatives.
• Refer all job injuries immediately to area manager.

Skills

Microsoft Office

Flexible schedule

Physical stamina

Weekend/nights availability

Education

High school diploma

Job description

Amazon in Tulsa, OK is seeking a Process Assistant to support Area Managers across Fulfillment Center areas. You will help allocate labor, lead meetings, assign duties, and ensure SOP compliance while training associates and maintaining safe, organized work areas.

This role emphasizes performance tracking, daily production goals, and participation in OE initiatives. Weekend/nights shifts and flexible scheduling are required to meet business needs.