Flexible Shifts: Fulfillment Center Operations Assistant

Amazon Inc.; Wilmer (TX); On-site; USD 32,000 - 33,000; Full time

Job summary

Amazon.com Services LLC in Wilmer, TX is seeking a Process Assistant to support the Area Manager with daily department duties, labor allocation, meetings, and cross‑functional coordination. The role includes coverage during vacation and ensuring SOP compliance.

You will track ATS/labor hours, coach associates for safe work habits, participate in safety initiatives, and help maintain clean, organized work areas while contributing to OE projects and production targets.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Support and work in the department as required.
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
• Providing vacation coverage for Area Managers.
• Providing policy follow-up, attendance tracking (duties do not extend to discipline).
• Tracking and reporting of ATS/labor hours.
• Assisting the floor as an associate resource, training associates and verifying SOP compliance.
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
• Participating in Operational Excellence initiatives in some capacity.
• Filling in as needed with production duties.
• Fully understanding workflow and daily production goals.
• Reviewing and updating SOP as required.
• Assisting in keeping work area clean and organized.
• Identifying and addressing safety hazards within the work area.
• Coaching associates to work safely at all times.
• Participating in safety initiatives.
• Referring all job injuries immediately to area manager.

Skills

Microsoft Office

Flexibility

Education

High school diploma or equivalent

Job description

Amazon.com Services LLC in Wilmer, TX is seeking a Process Assistant to support the Area Manager with daily department duties, labor allocation, meetings, and cross‑functional coordination. The role includes coverage during vacation and ensuring SOP compliance.

You will track ATS/labor hours, coach associates for safe work habits, participate in safety initiatives, and help maintain clean, organized work areas while contributing to OE projects and production targets.