Fulfillment Process Coordinator

Amazon; Oakley (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

Amazon.com Services LLC in Oakley, CA is seeking a Process Assistant to support Area Managers and coordinate daily department duties. You will help allocate labor, lead meetings, train associates, and ensure SOP compliance while supporting safety initiatives and production goals.

The role requires flexibility, basic Microsoft Office skills, and the ability to lift up to 49 pounds and stand for long shifts. Weekend/night availability may be needed.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Flexible schedule including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours.
• Work 40 hours/week, and overtime as required.
• Education beyond High School or experience managing employees (preferred).
• Excellent interpersonal and communication skills.
• Demonstrated problem solving and analytical skills.

Responsibilities

• Support and work in the department as required.
• Allocate labor, lead meetings, assign duties, and communicate with internal and external suppliers.
• Provide vacation coverage for Area Managers.
• Follow policies, track attendance, and ensure SOP compliance.
• Track and report ATS/labor hours.
• Assist on the floor as a resource, train associates and verify SOP compliance.
• Monitor area performance and provide feedback on associate performance.
• Participate in Operational Excellence initiatives and production duties as needed.
• Understand workflow and daily production goals and review SOPs as required.

Skills

Microsoft Office

Interpersonal skills

Problem solving

Communication skills

Education

High school diploma or equivalent

Job description

Amazon.com Services LLC in Oakley, CA is seeking a Process Assistant to support Area Managers and coordinate daily department duties. You will help allocate labor, lead meetings, train associates, and ensure SOP compliance while supporting safety initiatives and production goals.

The role requires flexibility, basic Microsoft Office skills, and the ability to lift up to 49 pounds and stand for long shifts. Weekend/night availability may be needed.