Fulfillment Center Ops Leader — Lean, Safety & Growth

Amazon; Fargo (ND); On-site; USD 122,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon in Fargo, ND seeks a Sr. Operations Manager to lead site operations, budget attainment, and people development, coaching a team of Operations and Area Managers, and building leadership bench strength across the Fulfillment Center.

You will drive safety, quality, customer experience, and Lean initiatives, partner with HR, Finance, Facilities, and IT, and ensure practical, data-driven improvements across inbound or outbound flows.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of equivalent experience.
• Experience in Engineering, Operations, Business Administration, or a related field.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Lean initiatives

People development

Education

Bachelor's degree or equivalent

Job description

Amazon in Fargo, ND seeks a Sr. Operations Manager to lead site operations, budget attainment, and people development, coaching a team of Operations and Area Managers, and building leadership bench strength across the Fulfillment Center.

You will drive safety, quality, customer experience, and Lean initiatives, partner with HR, Finance, Facilities, and IT, and ensure practical, data-driven improvements across inbound or outbound flows.