Fulfillment Center Ops Leader - Lean & Impact

Amazon; Pasco (WA); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon in Pasco, WA seeks a Sr. Operations Manager to lead site budget, people development, and operations, overseeing Operations and Area Managers.

You will drive Lean initiatives, safety and quality, and partner with HR, Finance, Facilities to secure resources; heavy emphasis on leadership and delivering results across the Fulfillment Center.

This role requires strategic thinking and the ability to balance operational excellence with team development.

Qualifications

• Lean methodologies used to improve processes and outcomes.
• Strong leadership and coaching to develop Operations and Area Managers.
• Experience with budget planning and financial oversight at site level.
• Proven track record with performance metrics and continuous improvement.

Responsibilities

• Lead development and implementation of quality initiatives to improve efficiency.
• Oversee safety, quality, and customer experience for Inbound/Outbound operations.
• Set expectations for Ops/Area Managers and measure performance.
• Leverage Managers to source ideas and create improvement plans.
• Ensure best practices are shared across departments and shifts.

Skills

Lean methodologies

Leadership

People development

Budget management

Education

Bachelor's degree or equivalent

Job description

Amazon in Pasco, WA seeks a Sr. Operations Manager to lead site budget, people development, and operations, overseeing Operations and Area Managers.

You will drive Lean initiatives, safety and quality, and partner with HR, Finance, Facilities to secure resources; heavy emphasis on leadership and delivering results across the Fulfillment Center.

This role requires strategic thinking and the ability to balance operational excellence with team development.