Fulfillment Center Ops Lead — Lean Six Sigma

Amazon; Bethel (Berks County); Hybrid; USD 135,000 - 162,000; Full time

Job summary

Amazon.com Services LLC in Bethel, PA seeks a Pathways Operations Mgr - MBA to lead budgetary, people development and operations objectives for a Fulfillment Center. You will manage a team of Area Managers, coach them, and drive Lean and Six Sigma initiatives to improve efficiency and customer experience across inbound or outbound operations.

This role requires strong cross-functional coordination, staffing lifecycle management, and the ability to set clear expectations, measure performance, and

Qualifications

• Master's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation.
• Bachelor's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience.
• Experience in salaried workforce or program management in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment.
• Experience using lean process improvement, six sigma methodologies or related performance metrics to increase efficiency, forecasting, planning, optimization, and logistics.
• Cross-functional coordination across different business units and data analysis to support business decisions.

Responsibilities

• Lead budgetary, people development and operations objectives for a Fulfillment Center.
• Manage and mentor Area Managers to meet performance objectives.
• Drive Lean Six Sigma initiatives to improve efficiency and customer experience across inbound/outbound operations.

Skills

Lean Six Sigma

Change management

Education

Master's degree or equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field

Bachelor's degree + 5 years experience in related field (equivalent)

Job description

Amazon.com Services LLC in Bethel, PA seeks a Pathways Operations Mgr - MBA to lead budgetary, people development and operations objectives for a Fulfillment Center. You will manage a team of Area Managers, coach them, and drive Lean and Six Sigma initiatives to improve efficiency and customer experience across inbound or outbound operations.

This role requires strong cross-functional coordination, staffing lifecycle management, and the ability to set clear expectations, measure performance, and