Pathways Operations Mgr - MBA - AMZ27019.1

Amazon Inc.; Northern (KY); Hybrid; USD 135,000 - 162,000; Full time

Job summary

Amazon.com Services LLC is seeking a Pathways Operations Manager with an MBA for Bethel, PA. You will lead a Fulfillment Center with Area Managers, applying Lean and Six Sigma to improve safety, quality, and efficiency while driving cost and performance metrics.

This role includes partial telecommuting and regular in-office presence. The position supports staffing, training, and the development of leadership bench strength across inbound or outbound operations, ensuring top-notch customer

Qualifications

• Must have advanced degree or equivalent in Business/Engineering/Operations.
• Three years of management experience in a global supply chain or similar.
• Proven lean process improvement and data-driven decision making.

Responsibilities

• Own budgetary, people development, and operations objectives for a Fulfillment Center.
• Lead and coach a team of Area Managers to meet performance goals.
• Drive Lean and Six Sigma initiatives to improve efficiency and quality.
• Oversee inbound or outbound operations, safety, and customer experience.
• Manage staffing lifecycle including hiring, promotions, and performance reviews.

Skills

Lean Six Sigma

Team leadership

Cross-functional coordination

Data analysis

Education

Master's degree or foreign equivalent

Bachelor's degree or foreign equivalent

Job description

Pathways Operations Mgr - MBA - AMZ27019.1

Employer: Amazon.com Services LLC

Position: Pathways Operations Mgr - MBA

Location: Bethel, PA

Multiple Positions Available

Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $162000)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience. Must have three years of experience in the following skill(s): 1) salaried workforce or program management experience in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment or operations. ; 2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics ; 3) experience in cross-functional coordination across different business units and experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• USA, PA, Bethel
• Corporate Operations