Fulfillment Center Leader: Lean Ops & People Development

Amazon Inc.; Los Angeles (CA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Site Leader in Los Angeles to oversee budget, people development and operations across the fulfillment center. You will coach and mentor a team of Operations and Area Managers, drive Lean initiatives and ensure safety, quality and customer experience.

The role demands 7+ years of management in manufacturing/distribution, strong staffing lifecycle expertise, and proven ability to deliver performance metrics.

Qualifications

• Bachelor's degree or equivalent
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Prior experience with performance metrics, process improvement and Lean techniques
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Lean methods

Performance metrics

Staffing lifecycle

Operations management

Education

Bachelor's degree

MBA preferred

Job description

Amazon.com Services LLC is seeking a Site Leader in Los Angeles to oversee budget, people development and operations across the fulfillment center. You will coach and mentor a team of Operations and Area Managers, drive Lean initiatives and ensure safety, quality and customer experience.

The role demands 7+ years of management in manufacturing/distribution, strong staffing lifecycle expertise, and proven ability to deliver performance metrics.