Fuel Cell Field Technician: On-Site Service & Upgrades

Plug Power Inc.; Hope Mills (NC); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off

Job summary

Plug Power Inc. is seeking a Field Service Technician to support fuel cell systems in electric lift trucks. The role involves preventive maintenance, diagnostics, repairs, and servicing at customer locations with a focus on safety and quality.

You will report breakdowns, order parts, and maintain service logs, while communicating effectively with customers and operators. The position requires travel to sites, lifting up to 50 pounds, and using standard tools.

Qualifications

• High school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and safe driving record.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on‑call and emergency support service to customers as required.

Skills

Diagnostics

Troubleshooting

Communication skills

Time management

Independent work

Education

High school diploma with electrical coursework

Tools

Word

PowerPoint

Excel

Outlook

Job description

Plug Power Inc. is seeking a Field Service Technician to support fuel cell systems in electric lift trucks. The role involves preventive maintenance, diagnostics, repairs, and servicing at customer locations with a focus on safety and quality.

You will report breakdowns, order parts, and maintain service logs, while communicating effectively with customers and operators. The position requires travel to sites, lifting up to 50 pounds, and using standard tools.