Fuel Cell Field Technician | On-Site Diagnostics & Support

PLUG POWER INC; Pottsville (Schuylkill County); On-site; USD 3,375,000 - 3,926,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Paid time off

Bonus eligibility

Paid Holidays

Job summary

Plug Power Inc. is seeking a Field Service Technician to support fuel cell products in electric lift trucks. You will install, service and report on repairs at a customer site, performing preventative maintenance and resolving breakdowns.

This role requires strong electrical and mechanical skills, safety awareness and the ability to communicate with customers. You will travel as needed, provide on-call support, and contribute to parts ordering and service documentation.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and ability to lift 50 pounds.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Travel as required for business needs; driving safely and adhering to traffic laws.
• Completing administrative duties & documentation, including incident reports and service logs.

Skills

Diagnostics

Troubleshooting

Electrical knowledge

Customer communication

Safety procedures

Tool ownership

Education

High school diploma or equivalent with technical electrical coursework

Tools

Fuel cell tools

Microsoft Office

Job description

Plug Power Inc. is seeking a Field Service Technician to support fuel cell products in electric lift trucks. You will install, service and report on repairs at a customer site, performing preventative maintenance and resolving breakdowns.

This role requires strong electrical and mechanical skills, safety awareness and the ability to communicate with customers. You will travel as needed, provide on-call support, and contribute to parts ordering and service documentation.