Fuel Cell Field Tech – Diagnostics & Upgrades

PLUG POWER INC; New Caney (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

Plug Power Inc. is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance and resolve breakdowns, install and service fuel cells at a designated site, and report issues to regional teams.

Strong technical, communication, and interpersonal skills are essential. This non-exempt, hourly role requires a valid driver's license, the ability to lift 50 pounds, and willingness to travel for customer support.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and a clean driving record.
• Must be able to lift 50 pounds on a regular basis.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Diagnostics, troubleshooting, and evaluations to maintain the fleet at a location.
• Perform field retrofits and software/hardware upgrades to existing fuel cells.
• Provide on-call and emergency support service to customers.
• Purchasing tools, equipment, and parts for customer service and support as required.
• Travel as required for business needs; drive safely and obey traffic laws.
• Represent Plug Power professionally in all interactions.
• Complete administrative duties and documentation, including incident reports and service logs.

Skills

Electrical troubleshooting

Preventative maintenance

Mechanical troubleshooting

Customer service

Education

High school diploma + electrical coursework

Tools

Fuel cell tools

Basic hand tools

Job description

Plug Power Inc. is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance and resolve breakdowns, install and service fuel cells at a designated site, and report issues to regional teams.

Strong technical, communication, and interpersonal skills are essential. This non-exempt, hourly role requires a valid driver's license, the ability to lift 50 pounds, and willingness to travel for customer support.