FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Shawnee (KS); Remote; USD 30,000 - 45,000; Full time

Job summary

Cennox is looking for a Customer Service Agent for a remote position across the U.S. You will be responsible for managing inbound and outbound calls, assisting clients with product inquiries, and maintaining accurate records of customer interactions. Competitive pay and benefits such as health insurance, 401k match, and paid time off are offered. This position requires effective communication skills and a focus on customer service.

Benefits

Health, dental & vision insurance

401k match

Paid Time Off

Qualifications

• Experience in handling customer inquiries and issues.
• Ability to upsell products and services.
• Proficient in using software for customer information management.

Responsibilities

• Handle inbound and outbound calls regarding customer inquiries.
• Maintain accurate records of customer interactions.
• Communicate effectively with team members for issue resolution.

Skills

Communication

Problem Solving

Customer Service

Sales Skills

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

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