CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; La Mesa (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

American Logistics is seeking a Customer Service Agent for a fully remote position across the U.S. Responsibilities include handling a variety of customer calls, assessing transportation needs, and utilizing software for data entry. Ideal candidates will exhibit problem-solving skills and enjoy interacting with clients while enjoying benefits like medical, dental, vision, PTO, and 401K.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Experience in customer service or call center environment is beneficial.
• Proficient in using software applications for communication.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess and assist with customer's transportation needs.
• Troubleshoot and problem-solve situations as needed.

Skills

Problem Solving

Data Entry

Customer Interaction

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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