FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Fresno (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

Cennox is hiring Customer Service Agents for a remote position available across the U.S. As part of the team, you will effectively manage calls, assist clients with inquiries, and contribute to team success through effective communication and problem-solving. This position offers competitive pay and benefits including health, dental, vision, and a 401k match.

Benefits

Health, Dental, and Vision Insurance

401k Match

Paid Time Off

Qualifications

• Experience in customer service roles preferred.
• Strong communication and problem-solving skills.
• Ability to utilize various software programs.

Responsibilities

• Handle inbound and outbound calls with clients.
• Maintain records of all customer interactions.
• Assist with product or service recommendations.

Skills

Communication

Problem Solving

Customer Service

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

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