CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Clinton Charter Township (MI); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is hiring for the role of Customer Service Agent, offering opportunities to work remotely from anywhere in the U.S. This position involves receiving and making calls to assist customers with their transportation needs, while ensuring high-quality service and problem-solving. A range of work schedules (both part-time and full-time) is available, along with benefits like medical, dental, vision, and a 401K plan.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Experience in customer service roles preferred.
• Ability to navigate software applications for data entry.
• Strong problem-solving skills needed.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess customers' transportation needs.
• Interact with clients and troubleshoot issues.

Skills

Customer Service

Data Entry

Problem Solving

Communication

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

Create a job alert for this search