FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Norfolk (VA); Remote; USD 30,000 - 50,000; Full time

Job summary

Cennox is seeking a Customer Service Agent to support various clients through effective communication and problem-solving skills. You will handle inbound and outbound calls, assist customers with inquiries, and maintain detailed records. This remote position offers competitive pay and benefits including health insurance and 401k matching.

Benefits

Health, dental & vision

401k match

PTO

Qualifications

• Experience in customer service environments.
• Proficient with various software programs for customer information management.

Responsibilities

• Handle inbound and outbound calls, upselling products and services.
• Answer inquiries, resolve issues, and provide product recommendations.
• Maintain accurate records of customer interactions.

Skills

Communication

Problem Solving

Customer Service

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

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