CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Richmond (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading logistics company is hiring Customer Service Agents for fully remote positions. As part of the team, you will engage with clients via phone to assess and assist with their transportation needs while ensuring a smooth customer experience. This role offers both part-time and full-time opportunities, along with extensive benefits including medical, dental, vision, and 401K.

Benefits

Medical, Dental, Vision

PTO

401K

Qualifications

• Must have strong problem-solving skills.
• Experience with phone and software applications.
• Ability to assess customer needs effectively.

Responsibilities

• Receive inbound and make outbound service calls.
• Interact with clients and manage transportation needs.
• Trouble-shoot and solve various customer situations.

Skills

Problem Solving

Data Entry

Customer Interaction

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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