CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Olathe (KS); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading logistics company is seeking to hire Customer Service Agents for remote positions across the U.S. The role requires responding to customer inquiries, assessing transportation needs, and providing problem-solving support. Ideal candidates will have strong customer service skills, experience in data entry, and a proactive approach. This is a great opportunity for those seeking flexible part-time or full-time work with competitive benefits.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Experience in customer service or related field.
• Ability to manage calls and troubleshoot effectively.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess customer's transportation needs and assist appropriately.
• Interact with clients and transportation providers via phone.

Skills

Customer Service

Problem Solving

Data Entry

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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