CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Metairie (LA); Remote; USD 30,000 - 50,000; Full time

Job summary

A leading logistics company seeks remote Customer Service Agents to assist customers with transportation needs. Responsibilities include receiving and making calls, troubleshooting issues, and entering data into software applications. Ideal candidates will have strong problem-solving capabilities and effective communication skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K

Qualifications

• Experience in customer service preferred.
• Ability to manage customer interactions effectively.
• Strong data entry skills are necessary.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess transportation needs and assist customers accordingly.
• Troubleshoot and solve issues that may arise.

Skills

Problem Solving

Communication

Data Entry

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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