FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Lincoln (NE); Remote; USD 30,000 - 50,000; Full time

Job summary

Cennox is seeking a Customer Service Agent to handle inbound and outbound calls efficiently. This remote position offers competitive pay and benefits, including health, dental, and vision, as well as 401k match. Ideal candidates will excel in communication and problem-solving, contributing to client satisfaction and company profitability.

Benefits

Health insurance

Dental insurance

Vision insurance

401k match

Paid time off (PTO)

Qualifications

• Experience in customer service roles preferred.
• Strong communication skills essential.
• Familiarity with CRM software is beneficial.

Responsibilities

• Handle inbound and outbound calls.
• Upsell products and services to clients.
• Resolve customer inquiries and issues.

Skills

Effective communication

Problem-solving

Customer service

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

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