Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Michigan; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting for a Verification Assurance Officer to work on-site at Jobcentre locations in North West and Wales. The role focuses on preventing fraud in the welfare system, interviewing claimants, and collaborating with Jobcentre colleagues to strengthen verification processes.

The post requires frontline face-to-face work, training others on fraud awareness, and maintaining accurate management information. Travel between sites may be needed.

Responsibilities

• Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of identification, housing costs, children and childcare costs elements of Universal Credit.
• Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance.
• Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams.
• Frequent travel between sites may be required depending on business needs.

Job description

Government Recruitment Service is recruiting for a Verification Assurance Officer to work on-site at Jobcentre locations in North West and Wales. The role focuses on preventing fraud in the welfare system, interviewing claimants, and collaborating with Jobcentre colleagues to strengthen verification processes.

The post requires frontline face-to-face work, training others on fraud awareness, and maintaining accurate management information. Travel between sites may be needed.