Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Nebraska; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is seeking a Verification Assurance Officer to work across the North West and Wales, focusing on frontline fraud prevention and strengthened verification controls. The role requires in-person interviewing of claimants at Jobcentre locations, with limited remote work and mandatory site presence.

The position is full-time, based in Lancaster, offering a salary around £32,700 per year, and involves travel between sites to support fraud prevention efforts within the

Responsibilities

• Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites.
• Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of identification, housing costs, children and childcare costs elements of Universal Credit.
• Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre.
• Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP.
• Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance.
• Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams.
• Frequent travel between sites may be required depending on business needs.

Job description

Government Recruitment Service is seeking a Verification Assurance Officer to work across the North West and Wales, focusing on frontline fraud prevention and strengthened verification controls. The role requires in-person interviewing of claimants at Jobcentre locations, with limited remote work and mandatory site presence.

The position is full-time, based in Lancaster, offering a salary around £32,700 per year, and involves travel between sites to support fraud prevention efforts within the