Frontline Verification & Fraud Assurance Officer

Government Recruitment Service; South Dakota; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is hiring a Verification Assurance Officer to help tackle fraud on the frontline within Jobcentre and Service Centre sites in the North West and Wales. The role focuses on interviews, verification activities, and collaboration to strengthen fraud controls.

The incumbent will educate customers on responsibilities, work closely with colleagues, and travel between sites as needed. Hybrid or home working is not available; this is a full-time, site-based post in Hyde.

Responsibilities

• Conduct robust interviews to verify identification, housing costs, children and childcare costs elements of Universal Credit.
• Provide regular feedback on fraud patterns to risk and intelligence teams.
• Lead customer education sessions with Jobcentre colleagues on customer responsibilities and consequences of non-compliance.
• Collate and maintain accurate Management Information (MI) as directed by analysts.

Job description

Government Recruitment Service is hiring a Verification Assurance Officer to help tackle fraud on the frontline within Jobcentre and Service Centre sites in the North West and Wales. The role focuses on interviews, verification activities, and collaboration to strengthen fraud controls.

The incumbent will educate customers on responsibilities, work closely with colleagues, and travel between sites as needed. Hybrid or home working is not available; this is a full-time, site-based post in Hyde.