Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Texas; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is seeking a Verification Assurance Officer to operate on-site across the North West and Wales, based in Crosby. You will interview claimants, verify documents, and collaborate with Jobcentre colleagues to prevent fraud entering the welfare system.

The role requires strong communication skills, travel between sites, and presenting MI insights to performance teams. This permanent, full-time post offers a competitive local salary and public sector benefits.

Qualifications

• Experience interviewing claimants and frontline verification
• Strong communication and collaboration with colleagues
• Willingness to travel between sites as required

Responsibilities

• Work with Jobcentre colleagues on interviews and verification activities at site.
• Conduct robust interviews when documents might be fraudulent for UC verifications.
• Hold review meetings with customers and evidence when requested.
• Provide feedback on fraud trends to specialist risk and intelligence teams.
• Lead customer education sessions about responsibilities and non-compliance consequences.
• Maintain accurate Management Information (MI) as directed.

Skills

Great communicator

Job description

Government Recruitment Service is seeking a Verification Assurance Officer to operate on-site across the North West and Wales, based in Crosby. You will interview claimants, verify documents, and collaborate with Jobcentre colleagues to prevent fraud entering the welfare system.

The role requires strong communication skills, travel between sites, and presenting MI insights to performance teams. This permanent, full-time post offers a competitive local salary and public sector benefits.