Frontline Teller & Member Experience Pro

Wellspring-Federal-Credit-Union; Bridge City (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Wellspring Credit Union in Bridge City, TX is seeking a full-time Member Service Representative / Teller to deliver friendly, accurate member service and handle cash transactions. You will greet members, process deposits and withdrawals, balance the cash drawer, and promote credit union products.

The role requires a strong commitment to service, the ability to verify endorsements, and maintaining knowledge of policies and procedures.

Qualifications

• Customer service excellence required.
• Ability to handle cash with accuracy and integrity.
• Strong attention to detail and knowledge of branch policies.

Responsibilities

• Greet and welcome members, providing prompt, accurate teller transactions.
• Receive deposits, process withdrawals, and verify endorsements.
• Balance cash drawer and research discrepancies as needed.
• Promote and explain credit union products and services to members.
• Open new accounts and handle related documentation.
• Assist with mail, email, or phone transactions when available.
• Maintain up-to-date knowledge of products, policies, and procedures.

Job description

Wellspring Credit Union in Bridge City, TX is seeking a full-time Member Service Representative / Teller to deliver friendly, accurate member service and handle cash transactions. You will greet members, process deposits and withdrawals, balance the cash drawer, and promote credit union products.

The role requires a strong commitment to service, the ability to verify endorsements, and maintaining knowledge of policies and procedures.