Member Service & Teller Specialist

Houston-Federal-Credit-Union; Sugar Land (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Houston Federal Credit Union in Sugar Land, TX is seeking a dedicated Member Service Representative / Teller to deliver friendly, accurate service and support a full range of financial products.

You will open and maintain consumer and business accounts, process teller transactions, service cash machines, and assist with lending and IRA activities while upholding regulatory requirements and safeguarding member information. This is a full-time branch role.

Qualifications

• Experience in customer-facing banking or credit union services.
• Familiarity with teller operations and cash handling.
• Ability to cross-sell products and maintain accurate records.

Responsibilities

• Deliver friendly, knowledgeable service in person, by phone, and online.
• Open and service consumer and business accounts; process documents.
• Handle deposits, withdrawals, and ATM/cash recycler support.
• Assist with vault duties and safe deposit operations as needed.
• Ensure compliance with BSA/AML, CIP, OFAC, and privacy regulations.
• Support branch audits and daily operations.

Skills

Customer service

Cash handling

Teller operations

Cross-selling

Communication

Attention to detail

Education

High school diploma or GED

Tools

Banking software

MS Office

Job description

Houston Federal Credit Union in Sugar Land, TX is seeking a dedicated Member Service Representative / Teller to deliver friendly, accurate service and support a full range of financial products.

You will open and maintain consumer and business accounts, process teller transactions, service cash machines, and assist with lending and IRA activities while upholding regulatory requirements and safeguarding member information. This is a full-time branch role.