Frontline Shortage Control & Customer Service

Burlington Stores; Florida; Presencial; USD 17.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Medical coverage

401(k) plan

Descripción de la vacante

Burlington Stores is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. You will be stationed at store entrances and high‑risk areas, monitor for theft, greet customers, and partner with store leadership to reduce loss.

The role requires 1+ years in customer service or related fields, the ability to stand for long periods, and a confident, energetic demeanor.

Formación

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and monitor the store.
• Ability to maintain confidentiality.
• Strong communication and leadership skills.
• Ability to work in a fast-paced, high-pressure environment with disciplined decision making.

Responsabilidades

• Monitor store entrances and high-risk areas to reduce theft opportunities.
• Identify and report theft incidents to the Manager on Duty.
• Greet customers with a confident, friendly, and energetic greeting.
• Assist in shortage reduction programs and training.
• Provide customer service and support to store leadership.

Conocimientos

Customer service

Communication

Leadership

Descripción del empleo

Burlington Stores is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. You will be stationed at store entrances and high‑risk areas, monitor for theft, greet customers, and partner with store leadership to reduce loss.

The role requires 1+ years in customer service or related fields, the ability to stand for long periods, and a confident, energetic demeanor.