Frontline Shortage Control Associate — Flexible Hours

Burlington Stores, Inc.; Clinton (MD); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances/exits, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage areas, program support, and training responsibilities. Candidates should have 1+ years in customer service or related fields, be able to stand for long periods, and demonstrate confidentiality and

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor entrance/exit to reduce opportunities for theft.
• Greet customers with a warm smile and loud, friendly greeting.
• Identify and report theft incidents or suspicious activity to management.
• Support shortage reduction programs and training of associates.

Skills

Customer service

Retail experience

Communication

Attention to detail

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances/exits, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage areas, program support, and training responsibilities. Candidates should have 1+ years in customer service or related fields, be able to stand for long periods, and demonstrate confidentiality and