Frontline Shortage Control & Customer Champion

Burlington Stores, Inc.; Lakeland (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. seeks a part-time Shortage Control Associate in Lakeland, FL to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances and high-risk areas, identify theft trends, and report incidents to the Manager on Duty to reduce opportunities for loss. You will greet customers with a confident, energetic attitude, uphold dress standards, conduct bag checks as needed, and train fellow associates on shortage reduction

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Excellent communication with customers and co-workers.

Responsibilities

• Maintain a professional appearance and dress standards.
• Greet every customer entering or exiting the store with a smile and a friendly greeting to promote a sense of control and security.
• Monitor entrances and high-risk areas to reduce opportunities for theft and loss.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores, Inc. seeks a part-time Shortage Control Associate in Lakeland, FL to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances and high-risk areas, identify theft trends, and report incidents to the Manager on Duty to reduce opportunities for loss. You will greet customers with a confident, energetic attitude, uphold dress standards, conduct bag checks as needed, and train fellow associates on shortage reduction