Frontline Shortage Control Associate

Burlington Stores, Inc.; Kissimmee (FL); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate in Kissimmee, FL to help secure the store and deliver excellent customer service. You will monitor entrances, greet customers, and report thefts while upholding company values.

The role emphasizes awareness, effective communication, and leadership in shortage reduction programs. Part-time schedule supports flexible hours and a dynamic, fast-paced retail environment.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Responsibilities

• Monitor store entrances/exits to reduce theft and maintain a secure shopping environment.
• Greet every customer entering or exiting with a warm smile and energetic greeting.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Partner with store and field leadership to identify opportunities for loss prevention.

Skills

Customer service

Communication

Observation

Stamina

Confidentiality

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate in Kissimmee, FL to help secure the store and deliver excellent customer service. You will monitor entrances, greet customers, and report thefts while upholding company values.

The role emphasizes awareness, effective communication, and leadership in shortage reduction programs. Part-time schedule supports flexible hours and a dynamic, fast-paced retail environment.