Frontline Shortage Control Associate

Burlington Stores, Inc.; Fort Wayne (IN); On-site; USD 15,153 - 20,664; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Associate discount

Job summary

Burlington Stores, Inc. in Fort Wayne is seeking a Part-Time Shortage Control Associate to help maintain a safe shopping environment while delivering exceptional customer service. You will monitor entrances and high-risk areas, greet customers warmly, and report theft incidents to management.

This role requires energy, confidentiality, and the ability to work a flexible schedule. As an SCA, you will support shortage reduction programs, engage with customers and associates professionally, and

Qualifications

• 1+ years experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Energetic greeting and positive demeanor.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Monitor store entrances/exits to reduce theft.
• Greet customers with friendly, energetic welcome.
• Identify and report theft incidents to Manager on Duty.
• Support shortage reduction programs and training.

Skills

Customer service

Security awareness

Communication

Conflict resolution

Job description

Burlington Stores, Inc. in Fort Wayne is seeking a Part-Time Shortage Control Associate to help maintain a safe shopping environment while delivering exceptional customer service. You will monitor entrances and high-risk areas, greet customers warmly, and report theft incidents to management.

This role requires energy, confidentiality, and the ability to work a flexible schedule. As an SCA, you will support shortage reduction programs, engage with customers and associates professionally, and