Frontline Patient Access Specialist

r1rcm; Destin (FL); On-site; USD 45,847,000 - 60,460,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Destin, FL to act as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

The role involves check-in assistance, insurance navigation, and collaboration with care teams in a fast-paced emergency department environment. You will gain exposure to revenue cycle, hospital operations, and patient experience, with training provided and a clear path for growth within R1 RCM.

Qualifications

• High School Diploma or GED required.
• Experience in patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in, using multiple computer systems to register efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and clarity.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Destin, FL to act as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

The role involves check-in assistance, insurance navigation, and collaboration with care teams in a fast-paced emergency department environment. You will gain exposure to revenue cycle, hospital operations, and patient experience, with training provided and a clear path for growth within R1 RCM.