Frontline Ops Supervisor: Safety-First Team Leader

Federal Express Corporation; Hagerstown (MD); On-site; USD 34,000 - 55,000; Full time

Job summary

Federal Express Corporation in Maryland is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation. You will manage a team of handlers, participate in staffing decisions, and uphold FedEx safety and performance standards.

Responsibilities include coaching, conducting meetings, monitoring metrics, and addressing employee concerns while maintaining compliance with company policies. This role requires adaptability and strong communication skills.

Qualifications

• Bachelor's degree preferred for supervisory roles or related experience.
• Experience leading teams in fast-paced environments is desirable.
• Strong communication and coaching abilities are essential.

Responsibilities

• Lead day-to-day operations and supervise package handlers.
• Coach, train and evaluate staff; manage staffing decisions.
• Ensure safety and regulatory compliance across the facility.
• Monitor performance metrics and drive process improvements.
• Conduct daily briefings and communicate operational updates.

Skills

Inspire team

Lead effectively

Communication skills

Data interpretation

Mentor coaching

Microsoft Office

Tech literacy

Education

HS diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Web-based apps

Job description

Federal Express Corporation in Maryland is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation. You will manage a team of handlers, participate in staffing decisions, and uphold FedEx safety and performance standards.

Responsibilities include coaching, conducting meetings, monitoring metrics, and addressing employee concerns while maintaining compliance with company policies. This role requires adaptability and strong communication skills.