Safety-Driven Frontline Ops Supervisor

Federal Express Corporation; Edmond (OK); On-site; USD 52,000 - 78,000; Full time

Job summary

Federal Express Corporation is seeking an Operations Supervisor to lead frontline staff, drive safety initiatives, and oversee daily sortation operations. You will supervise a team of package handlers and administrative personnel, ensuring adherence to FedEx policies and regulatory requirements.

You will hire, coach, train, and evaluate staff, coordinate with linehaul as needed, and monitor performance metrics.

Qualifications

• Six months supervisory or related experience in a fast-paced environment.
• Ability to lead and motivate a diverse team.
• Strong verbal and written communication skills.
• Knowledge of safety protocols and FedEx policies.
• Proven organizational and planning abilities.

Responsibilities

• Manage day-to-day operations and assigned staff.
• Hire, coach, train, and evaluate staff performance.
• Ensure safe and efficient sortation of packages.
• Analyze operational data and implement improvement actions.
• Lead daily meetings and communicate objectives to staff.
• Develop and administer safety programs and procedures.
• Resolve customer service issues and escalate when needed.
• Train new employees on duties and performance expectations.
• Mentor and develop staff to build critical skills.

Skills

Team leadership

Coaching

Training

Communication

Public speaking

Performance management

Mentoring

Safety culture

Organizational planning

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Associate's degree/certification in related area

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking an Operations Supervisor to lead frontline staff, drive safety initiatives, and oversee daily sortation operations. You will supervise a team of package handlers and administrative personnel, ensuring adherence to FedEx policies and regulatory requirements.

You will hire, coach, train, and evaluate staff, coordinate with linehaul as needed, and monitor performance metrics.