Frontline Office Operations & Logistics Specialist

WisDems; Madison (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health care

Dental insurance

Vision insurance

Life insurance

Disability coverage

Mileage reimbursement

Cell phone stipend

Paid vacation days

Retirement plan with employer match

Floating holidays

Paid holidays

Job summary

WisDems is looking for an Operations Assistant to keep our HQs running smoothly in Madison and Milwaukee. You will manage the front desk, answer the main phone line, and ensure a welcoming, professional first contact for visitors and callers.

Key duties include mail processing, inventory management, and coordinating onboarding and parking passes for new staff, while supporting travel coordination and facilities needs.

Qualifications

• Strong organizational skills and attention to detail.
• A customer-service mindset and ability to communicate clearly with diverse audiences.
• Proficiency with Google Workspace (Gmail, Sheets, Docs).

Responsibilities

• Maintain front desk operations and primary phone line for Madison office and Milwaukee HQ with a professional, welcoming experience.
• Manage office supplies, inventory, and onboarding/offboarding logistics, including desks and parking passes.
• Handle mail intake, invoicing documents, and liaise with Compliance/Finance for timely processing.
• Support event load-in/load-out and triage inquiries from general inbox.

Skills

Organizational skills

Customer service mindset

Google Workspace

Tools

Google Workspace

Job description

WisDems is looking for an Operations Assistant to keep our HQs running smoothly in Madison and Milwaukee. You will manage the front desk, answer the main phone line, and ensure a welcoming, professional first contact for visitors and callers.

Key duties include mail processing, inventory management, and coordinating onboarding and parking passes for new staff, while supporting travel coordination and facilities needs.