Operations Assistant

WisDems; Madison (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health care

Dental insurance

Vision insurance

Life insurance

Disability coverage

Mileage reimbursement

Cell phone stipend

Paid vacation days

Retirement plan with employer match

Floating holidays

Paid holidays

Job summary

WisDems is looking for an Operations Assistant to keep our HQs running smoothly in Madison and Milwaukee. You will manage the front desk, answer the main phone line, and ensure a welcoming, professional first contact for visitors and callers.

Key duties include mail processing, inventory management, and coordinating onboarding and parking passes for new staff, while supporting travel coordination and facilities needs.

Qualifications

• Strong organizational skills and attention to detail.
• A customer-service mindset and ability to communicate clearly with diverse audiences.
• Proficiency with Google Workspace (Gmail, Sheets, Docs).

Responsibilities

• Maintain front desk operations and primary phone line for Madison office and Milwaukee HQ with a professional, welcoming experience.
• Manage office supplies, inventory, and onboarding/offboarding logistics, including desks and parking passes.
• Handle mail intake, invoicing documents, and liaise with Compliance/Finance for timely processing.
• Support event load-in/load-out and triage inquiries from general inbox.

Skills

Organizational skills

Customer service mindset

Google Workspace

Tools

Google Workspace

Job description

WisDems is nationally recognized as one of the country’s highest-performing and most pivotal political organizations. During the upcoming election cycle, WisDems will drive massive programs to hold Republicans accountable, elect progressive candidates up and down the ballot, and work to build volunteer-led coalitions for the long term. WisDems’ work is grounded in inclusion, respect, and empowerment across race, gender, other dimensions of identity, and the rural/suburban/urban divide. Our work continues year-round, collaborating with partners to build a movement that delivers meaningful change for all Wisconsinites. We seek outstanding applicants who share our values and vision to join the team, help win elections, and build a future where everyone can thrive.

Please note: This position has a scheduled end date of November 13, 2026. Employment beyond that date is not guaranteed.

The Opportunity: The Operations Assistant is the essential frontline and "back-of-house" engine that keeps the WisDems Headquarters running. Reporting to the Operations & Logistics Manager, you will serve as the first point of contact for our office, managing the main phone system and greeting all visitors with a professional, customer-service mindset. Beyond the front desk, you will handle the physical and tactical details that allow our political staff to focus on their work. This is an active, hands‑on role involving mail processing, inventory management, travel coordination, and facilities support. You are the guardian of the office environment, ensuring that from the main phone line to the supply closet, everything is organized, stocked, and ready for action.

What You’ll Do at WisDems:

Logistics & Facilities Support:

• Maintain the physical organization of the Madison and Milwaukee HQ, including supply closets, storage areas, and common spaces. Ensure the office is clean, stocked, and professional.
• Serve as the primary point of contact for the Madison office front desk and main phone line, ensuring a professional, welcoming, and responsive experience for all callers and visitors.
• Manage inventory tracking for office supplies, swag, and tech hardware, placing orders proactively to prevent shortages.
• Support office Onboarding/Offboarding logistics, including preparing desks, key fobs, and parking passes for new staff.

Mail & Intake Operations:

• Own the daily retrieval, sorting, and processing of inbound WisDems mail.
• Collaborate with the Compliance and Finance teams to ensure checks, invoices, and legal documents are logged and distributed immediately and accurately.
• Manage outbound shipping and mailing projects, including stuffing envelopes and coordinating with couriers.

Event & General Support:

• Assist with the physical load-in and load-out for large events, ensuring materials arrive on time.
• Monitor the organization’s general info email inbox, triaging inquiries to the correct department with a customer-service mindset.
• Serve as the primary point of contact for the Madison office front desk and main phone line, ensuring a professional, welcoming, and responsive experience for all callers and visitors.
• Complete ad-hoc administrative projects as assigned by the Operations & Logistics Manager.

Core Qualifications:

• Accountability & Solution-Oriented: You take full ownership of your actions and commitments, holding yourself to a high standard and seeing objectives through to completion. When challenges arise, you approach them with a problem-solving mindset, focusing on solutions rather than pointing fingers.
• Collaboration & Teamwork: You succeed by working as a team, stepping up to support teammates, and sharing knowledge freely. You actively break down silos by connecting across teams, inviting different perspectives, and staying open to new ideas to achieve shared goals.
• Growth & Adaptability: You are dedicated to continuous improvement and challenge yourself to learn and adapt. You proactively seek, offer, and act on feedback with openness and can anticipate potential obstacles to take proactive steps.
• Respect & Inclusion: You build strong relationships by treating everyone with kindness, dignity, and trust. You approach interactions assuming positive intent and have the courage to address difficult topics directly and honestly while showing care for others.
• Transparent Communication: You communicate openly and honestly to build trust and alignment. You are proactive in setting clear expectations, sharing the "why" behind decisions, and providing timely updates to ensure the right people have the information they need.

Qualifications (Required):

• Strong organizational skills and attention to detail.
• A customer-service mindset and ability to communicate clearly with diverse audiences.
• Proficiency with Google Workspace (Gmail, Sheets, Docs).

Qualifications (Preferred):

• Previous experience in administrative support, office management, or shipping/receiving.
• Experience working in a fast-paced campaign or non-profit environment.

Note: On-year requirements include working outside of normal work hours; including canvassing and other election-preparation as necessary.

Benefits: Great benefits including;

• excellent health care ($1/month)
• dental ($1/month)
• vision ($1/month)
• life insurance (free)
• short term and long-term disability (free)
• mileage reimbursement
• monthly cell phone stipend
• paid vacation days
• retirement plan with employer match
• floating holidays
• paid holidays

Equity and Inclusion : The Democratic Party of Wisconsin has a vision for a deeply inclusive and diverse party organization, membership, and electorate. In order to be successful at the Democratic Party of Wisconsin candidates must have the cultural competence to successfully work with a diverse array of constituency groups. We especially strongly encourage applicants with close ties to Black, Indigenous, AAPI, Latinx, Muslim, non-English-speaking, disability, and LGBTQIA+ communities. The Democratic Party of Wisconsin is an Equal Opportunity Employer.

The pay range for this role is:

50,000 - 60,000 USD per year (In Person - Madison (15 N))