Front Desk & Admin Support Specialist

United Migrant Opportunity Services; Milwaukee (WI); On-site; USD 25,000 - 31,000; Full time

Job summary

United Migrant Opportunity Services in Milwaukee is seeking a Receptionist / Admin Support to handle front desk duties, answer and direct calls, and perform clerical tasks with professionalism.

You will manage a multi-line phone system, process mail, maintain records, order supplies, and support staff during events, with standard hours and occasional weekend coverage. This role emphasizes customer service, confidentiality, and teamwork.

Qualifications

• High school diploma or equivalent.
• Six to twelve months' experience in customer service or office setting.
• Able to deliver excellent customer service including maintaining confidentiality.
• Experience with receiving a high volume of phone calls and operating a multi-line phone system.
• Proficiency using Microsoft Outlook, Word, Excel and Teams; good organizing and planning skills.
• Able to react effectively and calmly in emergencies and meet deadlines.

Responsibilities

• Answers phones, greets visitors, and handles clerical duties such as filing and data entry.
• Operates multi-line phone system and standard office equipment.
• Maintains staff availability lists and updates records and directories.
• Enters information from calls and updates records accurately.
• Distributes mail and faxes to the correct personnel and processes mail.
• Orders and tracks office supplies and manages purchase records.
• Attends required meetings and trainings and supports special projects.

Skills

Customer service

Multitasking

Phone etiquette

Microsoft Office

Data entry

Communication

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

United Migrant Opportunity Services in Milwaukee is seeking a Receptionist / Admin Support to handle front desk duties, answer and direct calls, and perform clerical tasks with professionalism.

You will manage a multi-line phone system, process mail, maintain records, order supplies, and support staff during events, with standard hours and occasional weekend coverage. This role emphasizes customer service, confidentiality, and teamwork.