Proactive Front Desk & Operations Assistant

Safe & Sound; Milwaukee (WI); On-site; USD 28,000 - 32,000; Full time

Job summary

Safe & Sound, Inc. in Milwaukee, WI is seeking an Operations Assistant / Front Desk Receptionist to welcome visitors and provide essential administrative support.

You will monitor the front desk, answer phones, route messages, process mail, assist with events, and help with records and scheduling under supervision, with training and increasing independence over time. Ideal candidates have a high school diploma, strong organization, and customer-service skills.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk or customer service preferred.
• Working knowledge of Microsoft 365 apps (Outlook, Word, Excel).

Responsibilities

• Maintain front desk coverage and assist visitors and staff.
• Answer phones, screen inquiries, and route messages.
• Support mail, calendars, events, and basic office tasks.

Skills

Front desk experience

Customer service

Administrative support

Microsoft 365

Education

High school diploma or equivalent

Tools

Microsoft 365

Phone system

Job description

Safe & Sound, Inc. in Milwaukee, WI is seeking an Operations Assistant / Front Desk Receptionist to welcome visitors and provide essential administrative support.

You will monitor the front desk, answer phones, route messages, process mail, assist with events, and help with records and scheduling under supervision, with training and increasing independence over time. Ideal candidates have a high school diploma, strong organization, and customer-service skills.