Frontline Office Assistant II: Customer Service Data Entry

Snohomish County, WA; Everett (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Snohomish County is seeking an Office Assistant II to support the Solid Waste Division. The role emphasizes customer service, data entry, and administrative tasks in a fast-paced environment.

The position starts in a training phase with full-time in-office work and may transition to a hybrid arrangement with remote options as needed. This role requires reliable communication and a commitment to providing excellent service to residents.

Qualifications

• One year of office experience or equivalent training.
• Proficient with Microsoft Office and data entry.
• Strong communication, organization and customer-service skills.

Responsibilities

• Serve as the primary call center operator answering questions and guiding residents.
• Enter and manage data across County databases with accuracy.
• Prepare correspondence, reports, and routine documents to support operations.

Skills

Call center

Data entry

Customer service

Organizational skills

Tools

Microsoft Office

Job description

Snohomish County is seeking an Office Assistant II to support the Solid Waste Division. The role emphasizes customer service, data entry, and administrative tasks in a fast-paced environment.

The position starts in a training phase with full-time in-office work and may transition to a hybrid arrangement with remote options as needed. This role requires reliable communication and a commitment to providing excellent service to residents.