Customer-Focused Office Specialist — Clerical & Data Entry

County-of-Volusi; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division located at the Tomoka Landfill in Port Orange, Florida. The role handles telephone calls and walk-in customers daily, with clerical tasks such as mail processing, scheduling meetings, data entry, and file maintenance, using Excel and Word to support operations.

The preferred candidate will have strong customer-facing experience, a solid work ethic, and the ability to multitask in a dynamic

Qualifications

• High school diploma or GED with 3 years of general clerical or reception/secretarial experience.
• Two years of post-high school education may substitute for two years of required experience.
• Must possess and maintain a valid driver's license at time of hire and thereafter.
• Preferred candidate has prior customer-facing experience and strong Excel/Word proficiency.

Responsibilities

• Answer and manage a high level of incoming calls and emails, and handle in-person walk-ins.
• Provide clerical support: mail processing, scheduling meetings, taking messages, data entry, and file maintenance.
• Assist with payroll time sheets and review documents for completeness and accuracy.
• Maintain computerized databases, update records, and prepare routine reports.
• Coordinate workflow with other divisions as needed and attend meetings when assigned.
• Respond to emergencies and adhere to county policies; perform related duties as required.

Skills

Customer service

Communication

Time management

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division located at the Tomoka Landfill in Port Orange, Florida. The role handles telephone calls and walk-in customers daily, with clerical tasks such as mail processing, scheduling meetings, data entry, and file maintenance, using Excel and Word to support operations.

The preferred candidate will have strong customer-facing experience, a solid work ethic, and the ability to multitask in a dynamic