Administrative Assistant I - Environmental Services

Decatur; Decatur (AL); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

None

Job summary

Decatur is seeking an Administrative Assistant I to provide administrative and customer service support for the Environmental Services solid waste department. The role includes handling calls, data entry, timesheet processing, and coordination with city staff.

The position emphasizes attention to detail, proficiency with Microsoft Office, and effective communication with the public and colleagues.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related experience or completion of an apprenticeship/internship.
• Proficient in Excel, Word, and Outlook.
• Knowledge of office practices and procedures.
• Knowledge of city and departmental policies.
• Knowledge of computers and job-related software.
• Strong customer service skills.
• Ability to prioritize and organize work.
• Strong oral and written communication skills.

Responsibilities

• Answers calls and greets visitors; provides information and assistance; takes messages; refers to appropriate personnel.
• Prepares, calculates, and review timesheets; maintains vacation and sick leave; maintains attendance reports.
• Receives work orders and requests from the public and forwards to appropriate personnel.
• Prepares and processes purchase orders; processes invoices for payment.
• Copies, scans, and faxes documents.
• Performs related duties.

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Class Title Administrative Assistant I - Environmental Services

This position is responsible for providing administrative and customer service support for the solid waste department functions.

Job Summary

This position is responsible for providing administrative and customer service support for the solid waste department functions.

Major Duties

• Answers calls and greets visitors; provides information and assistance; takes messages; refers to appropriate personnel.
• Prepares, calculates, and review timesheets; maintains vacation and sick leave; maintains attendance reports.
• Receives work orders and requests from the public and forwards to appropriate personnel.
• Prepares and processes purchase orders; processes invoices for payment.
• Copies, scans, and faxes documents.
• Performs related duties.

Minimum Qualifications

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Must be knowledgeable of Microsoft Excel, Word, and Outlook.
• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of customer service principles.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in oral and written communication.

Supplemental Information

Guidelines

• City and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

Complexity/Scope of Work

• The work consists of related secretarial and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to provide secretarial and customer service support for assigned department operations. Successful performance contributes to the efficiency and effectiveness of those operations.

Contacts

• Contacts are typically with co-workers, other city employees, vendors, and the general public.
• Contacts are typically to give or exchange information, resolve problems, and provide services.

Physical Demands/Work Environment

• The work is typically performed while sitting at a desk or table.
• The work is performed in an office.

Supervisory and Management Responsibility

• None.