Administrative Assistant I - Health & Human Services

Washingtoncountysheriffwi; Wisconsin; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long-term Disability

Health Savings Account (HSA)

Paid Time Off (PTO)

Tuition reimbursement

Fitness center reimbursement

Job summary

Washington County's Health and Human Services Department seeks an Administrative Assistant I to provide reception and administrative support within the administrative support unit, assisting Economic Support, Children and Families, and Veteran Services divisions and guiding residents to services.

Responsibilities include scheduling, answering phones, directing visitors, data entry into state systems, document preparation, notary services as needed, and maintaining a confidential, professional

Qualifications

• High School Diploma or GED required.
• One year of office experience required.
• One year of paid computer experience or proficiency in computer operations and electronic appointment scheduling programs.
• Typing ability of 50 words per minute.
• Notary Public certification preferred or willingness to obtain training.

Responsibilities

• Schedules, verifies, and cancels appointments for staff.
• Directs callers and assists walk-in visitors.
• Answers and screens phone calls, referring callers to staff or programs.
• Assists individuals seeking services by communicating program information and directing to appropriate programs.
• Maintains a safe, welcoming, and professional environment.
• Enters information into state systems and scheduling systems.
• Maintains confidentiality at all times.
• Performs notary services for department documents as needed.

Skills

Typing 50 wpm

Reception and front-desk

Customer service

Phone system operation

Office workflows

Education

High School Diploma or GED

Tools

Electronic appointment scheduling software

State systems data entry

Scanner/Copier operations

Job description

Washington County's Health and Human Services Department seeks an Administrative Assistant I to provide reception and administrative support within the administrative support unit, assisting Economic Support, Children and Families, and Veteran Services divisions and guiding residents to services.

Responsibilities include scheduling, answering phones, directing visitors, data entry into state systems, document preparation, notary services as needed, and maintaining a confidential, professional