Frontline Loss Prevention & Customer Experience Associate

Burlington Stores, Inc.; Grand Rapids (MI); On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage (for eligible part-t

Job summary

Burlington Stores, Inc. in Grand Rapids is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances, identify potential theft, and report incidents to the Manager on Duty. The role requires 1+ years in customer service or retail, ability to stand for long periods, and a commitment to Burlington's safety standards.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Responsibilities

• Maintain a professional appearance at all times and greet customers with a warm, loud greeting
• Stand at the front of the store and stay vigilant
• Create a secure environment and reduce opportunities for theft
• Identify and report theft incidents and suspicious activity to the Manager on Duty

Job description

Burlington Stores, Inc. in Grand Rapids is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances, identify potential theft, and report incidents to the Manager on Duty. The role requires 1+ years in customer service or retail, ability to stand for long periods, and a commitment to Burlington's safety standards.