Frontline Loss Prevention & Customer Experience Associate

Burlington; Concord (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Flexible hours

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate in Concord, NC. You will monitor entrances and high‑risk zones, greet every customer with energy, and support theft‑reduction programs while reporting suspicious activity to leadership.

The role offers part‑time hours, a competitive wage of $13.00 per hour, and benefits eligibility for eligible associates. Join a fast paced team focused on safety, service, and savings for customers.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods and to visually monitor store environment.
• Ability to maintain confidentiality.
• Ability to work in a fast paced, high‑pressure environment with detailed focus and disciplined decision making.

Responsibilities

• Monitor front entrances/exits and high‑risk areas to reduce theft opportunities.
• Greet customers with a warm, energetic greeting and assist as needed.
• Identify and report theft incidents and suspicious activity to the Manager on Duty.
• Support shortage reduction programs and train associates on procedures.

Skills

Customer service

Communication

Situational awareness

Problem solving

Teamwork

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate in Concord, NC. You will monitor entrances and high‑risk zones, greet every customer with energy, and support theft‑reduction programs while reporting suspicious activity to leadership.

The role offers part‑time hours, a competitive wage of $13.00 per hour, and benefits eligibility for eligible associates. Join a fast paced team focused on safety, service, and savings for customers.