Frontline Engagement & Training Coordinator

The TJX Companies, Inc.; Coralville (IA); Presencial; USD 19 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) matching

Resumo da oferta

The TJX Companies, Inc. at HomeGoods Coralville is seeking a frontline leader to promote a highly-satisfied customer experience and mentor Associates on register transactions and frontline execution. You will train teams, monitor cash controls, and uphold safety and merchandising standards in a dynamic retail environment.

Flexible scheduling including evenings and weekends is required. The company offers a comprehensive benefits package and opportunities to grow within an off-price retailer

Qualificações

• High School graduate or equivalent preferred.
• Flexible schedule including evenings and weekends.
• Excellent interpersonal and customer service skills.
• Able to lift heavy merchandise with/without accommodations.
• Experience as a coordinator or retail/supervisory preferred.

Responsabilidades

• Promotes a "Highly Satisfied" customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors Associates on Policies and Procedures.
• Provides recognition and constructive feedback on cashier performance.
• Maintains and monitors cash controls including change fund.
• Adheres to labor laws and meal and break period policies.
• Assigns registers and coordinates breaks for frontline coverage.
• Audits and approves paperwork.
• Maintains cleanliness and merchandising standards on the frontline.
• Monitors frontline equipment and reports issues to management.
• Executes and adheres to Company directives.
• Upholds merchandising standards within the queue-line.

Conhecimentos

Customer service

Teamwork

Interpersonal skills

Cash handling

Training others

Flexibility

Reliability

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

The TJX Companies, Inc. at HomeGoods Coralville is seeking a frontline leader to promote a highly-satisfied customer experience and mentor Associates on register transactions and frontline execution. You will train teams, monitor cash controls, and uphold safety and merchandising standards in a dynamic retail environment.

Flexible scheduling including evenings and weekends is required. The company offers a comprehensive benefits package and opportunities to grow within an off-price retailer