Frontline Customer Service Rep – Serve Hoosiers

IN Auditor of State; Auburn (IN); On-site; USD 34,000 - 41,000; Full time

Job summary

IN Auditor of State is hiring a Customer Service Representative for the Auburn, Indiana BMV branch. The role focuses on accurate customer assistance, basic transactions, and reliable support for Hoosier drivers and residents.

You'll work with a team to open/close the branch, ensure transaction accuracy, and resolve escalated issues while following established procedures. Prior customer service experience is preferred, with a HS diploma sufficient to qualify.

Qualifications

• Minimum high school diploma or equivalent; customer service experience helpful.
• Strong communication, problem solving, and numerical skills.
• Able to handle cash and card transactions accurately.

Responsibilities

• Provide timely, accurate customer service at the Auburn BMV branch.
• Assist with opening and closing of the branch.
• Process transactions and verify accuracy and proper accounting.
• Collaborate with leadership to resolve escalated customer concerns and system issues.
• File applications as they are completed throughout the day.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Education

High School Diploma or HSE

Tools

POS systems

Job description

IN Auditor of State is hiring a Customer Service Representative for the Auburn, Indiana BMV branch. The role focuses on accurate customer assistance, basic transactions, and reliable support for Hoosier drivers and residents.

You'll work with a team to open/close the branch, ensure transaction accuracy, and resolve escalated issues while following established procedures. Prior customer service experience is preferred, with a HS diploma sufficient to qualify.